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Credit Portfolio Consultant 2 Payment Card Fraud Detection Analytics
at Wells Fargo
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.
The PVSI Fraud and Claims Management (PVSI FCM) team partners with product, channel, risk and technology teams to develop and provide secure, reliable, scalable and customer friendly prevention, investigation and claims services that protect customers and Wells Fargo from fraud losses. The team reviews account activity and high-risk transactions to prevent victim and perpetrator fraud, processes check fraud and Automated Clearing House (ACH) claims, investigates and resolves customer disputes (fraud and non-fraud) on all transaction types and manages all Wells Fargo identity theft cases.
PVSI Fraud and Claims Management is seeking a highly motivated professional with experience in predictive modeling and data analysis to join their Credit Card Fraud Risk Management team as Credit Portfolio Consultant 2. This role is highly dynamic and will require critical thinking and a tactical approach to problem solving. The selected individual will have the following major responsibilities:
Research, develop, evaluate, and execute new and existing fraud mitigation strategies;
Facilitate authorization systems / score migration and monitoring as well as improvement to data infrastructure;
Partner with Card Operations, Product, Fraud Claims, Compromise Management, and Strategy Implementation teams to understand and analyze all fraud mitigation processes including transaction decisioning, post-decision customer contact/analysis, and fraud claims processing;
Establish and review appropriate MIS reports to detect the latest fraud trend / compromise and translate into actionable recommendations;
Stay current with new and developing payment methods in the payment card space, proactively identify the fraud risk that each method may create
Other Desired Qualifications
- Credit card risk management experience
- Tableau experience
The salary range displayed below is based on a Full-time 40 hour a week schedule.
NC-Charlotte: Min: $73,100 Mid: $103,000
AZ-PHX-Central Phoenix: Min: $73,100 Mid: $103,000
CA-SF-Financial District: Min: $87,800 Mid: $123,600
MN-Minneapolis: Min: $73,100 Mid: $103,000
NC-Charlotte: Min: $73,100 Mid: $103,000
IA-Des Moines: Min: $73,100 Mid: $103,000
CA-Concord: Min: $87,800 Mid: $123,600
NC-Charlotte: 401 S Tryon St - Charlotte, NC
AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ
CA-SF-Financial District: 525 Market St - San Francisco, CA
MN-Minneapolis: 150 S 5th St - Minneapolis, MN
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
IA-Des Moines: 800 Walnut St - Des Moines, IA
CA-Concord: 1220 Concord Ave - Concord, CA
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.