TBK Bank

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Float Teller

at TBK Bank

Posted: 9/10/2020
Job Status: Full Time
Job Reference #: REQ-28-2
Keywords: bank, teller

Job Description

Join TBK Bank!

At TBK Bank, we're a team of passionate, driven, collaborative, solutions minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK stands for helping the people and business in our communities succeed.  We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.

Position Summary:

Responsible for providing prompt and accurate financial transactions in accordance with the Bank’s policies and procedures. Contributes to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm.

 

Position Description:

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Provides exceptional customer service by standing to welcome the customer, using the customer’s name, taking responsibility for the customer, thanking the customer by name and exceeding the customer’s expectations.
  • Builds relationships with current customers to maintain goodwill and gain additional business.
  • Capable of recognizing, responding and or referring sales opportunities. (Accounts, Credit Cards, Loans, etc.)
  • Actively participates in daily branch huddles and weekly branch meetings.
  • Performs all customer transactions and input them into the computer system in accordance with established procedures. Cashes checks, receives cash for deposit, verifies amounts, verifies customer balances and examines checks for appropriate signatures and endorsements. Processes branch capture with accuracy.
  • Place holds on accounts for uncollected funds in accordance with regulations.
  • Monitors customer account activity and transactions in order to identify possible fraud.
  • Balances currency, coin, and checks in cash drawer at end of shift in comparison to computer totals. Maintains appropriate cash levels in teller drawer in accordance with the security policy. Complies with the Teller Over and Short Procedure.
  • Processes savings bonds, branch capture, cashier's checks, and other items based on branch.
  • Allows customers access to safe deposit boxes following specified procedures.
  • Successfully complete Account Maintenance/File Maintenance with proper documentation.
  • Help customers with Stop Payments, Debit Card Orders/Reorders, Wire Transfers, Online Banking and Mobile Banking.
  • Takes initiative to answer customer phone calls/email, take ownership of their issue, take the proper steps to resolve their issue and provide the customer with appropriate feedback in a timely manner.
  • Protects and safeguards customer information and bank property.
  • Adheres to all bank and regulatory requirements and participates in required training.
  • Assists with balancing the vault as needed/assigned.
  • Actively participates in local community and bank sponsored

Go on.  Do it.  Apply Today!


OUR BUSINESS

We’re a diversified financial service company that provides community banking, national lending and commercial finance solutions. We are also a leading provider of factoring services and an innovator of payment solutions for the transportation industry. Our focus on creating value helps our team members thrive, our customers succeed and our communities prosper.

We are proud to be an equal opportunity employer and we do not discriminate in recruitment, hiring, training, promotion, or other employment practices on the basis of age, race, gender, color, religion, national origin, disability, sexual orientation, veteran status, or any other basis that is prohibited by federal, state or local law.
 

OUR PURPOSE
Every day, we focus on creating value by helping our team members thrive, our customers succeed and our communities prosper. When we do this - we're Helping People Triumph.

OUR CORE VALUES
Our long-standing core values are based on sound business practices and biblical principles. They flourish in our culture which helps our team members thrive, our customers succeed and our communities prosper. We commit ourselves to:
? Transparency
? Respect
? Investing for the future
? Unique is good
? Mission is more than the money
? People make the difference
? Humility

FOCUS ON SERVING OTHERS

At Triumph, we focus on doing the most good in the areas of greatest needs through our philanthropic endeavors. Our philanthropic vision is focused in four areas:
? Training future leaders
? Establishing viable communities
? Giving people a second chance
? Serving the less fortunate

We support these initiatives at home and around the world. We partner with entrepreneurs who share our philanthropic priorities, have a history of effective assistance programs and are experts in their fields of service. This allows us to serve in places where we can create the biggest impact.



Posted 21 Days Ago

Full time

REQ-28

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!