Robert Half

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Credit Operations Agent

at Robert Half

Pay: up to $19.25/hour
USD16.63 - 19.25 / Hourly
Posted: 7/16/2019
Job Status: Contract/Temporary
Job Reference #: 00210-0011010536-usen
Keywords:

Job Description

Description
OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the Phoenix, Arizona Customer Service Representative position you're looking for, if you're available for a short-term temporary-to-full-time engagement.

Responsibilities

- Manage the fielding and sending of important written business correspondence

- Provide accurate, friendly customer service in a timely fashion

- Handle incoming telephone calls

- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Requirements
- Critical thinking, problem solving, ability to work independently

- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Positive attitude and an engaging businesslike approach

- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

- Strong computer skills including customer database systems

- Excellent customer service and office administrative skills

- Comprehensive knowledge of Administrative Office

- Strong proficiency in Excel and other Microsoft Program skills required

- Demonstrated experience performing extensive research to resolve complex customer inquiries

- Excellent communication and organizational skills

- Comfort and confidence when interacting with internal and external partners and clients/customers

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!