Pilot Flying J

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Specialist I, Credit Discount

at Pilot Flying J

Posted: 10/23/2020
Job Status: Full Time
Job Reference #: 641
Keywords: bank

Job Description

The purpose of this job is to oversee, monitor and audit direct bill and restricted account pricing and set-ups.


1. Facilitate regular communication with third-party billing companies and the sales team to ensure correct customer discounts are inplace

2. Audit system to ensure accuracy and completeness of data input related to customers and restricted account pricing, activations and terminations; troubleshoot system exceptions and issues

3. Complete and monitor customer bank drafts daily; resolve any discrepancies with contracted rates

4. Perform administrative activities associated with customer discounts including any changes, alerts, notifications, and other communication

5. Complete manual discount changes and other changes external to FuelPact system; audit customer accounts and perform manual calculations for missed discount and refund payments

6. Respond to billing service and Sales team questions; resolve issues and concerns

7. Review, input data and be accountable for hedge deals; facilitate and monitor Channel Partner process and location set-ups; complete related audits

8. Distribute site discounts to licensees and calculate loyalty program awards monthly

9. Model behaviors that support the company’s common purpose; ensure guest and team members are supported at the highest level

10.Ensure all activities are in compliance with rules, regulations, policies, and procedures

11. Complete other duties as assigned   


    · Bachelor’s degree in finance, accounting, or related field required 

    · Minimum two years’ business or equivalent experience preferred


    · Intermediate Microsoft Office skills required; advanced skills preferred

      · Intermediate Ascend and Salesforce software skills preferred 

      · Prior experience working with large amounts of data preferred


      · Excellent analytical, critical thinking, and organizational skills

      · Strong attention to detail

      · Excellent written and verbal communication skills

      · Ability to work with minimal supervision

      · Ability to manage multiple problem resolutions and work-streams concurrently

        · Ability to work with multiple interacting complex systems Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency

        6005 Lonas Dr

        Application Instructions

        Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!