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Branch Manager, Home Infusion

at CVS Health

Posted: 2/4/2019
Job Reference #: 910771BR

Job Description

Job Title :
Branch Manager, Home Infusion
Job ID :
Location :
VA - Chantilly
Street Address :
4115 Pleasant Valley Rd Ste 200
Category :
Management - Branch Operations|Coram
Description :
Job Description
We have an exciting opportunity to work for the industry leader and largest home infusion company in the country as a Home Infusion Branch Manager over our Chantilly and Richmond branches!

As the Branch Manager, you will represent an organization that provides high-quality, compassionate infusion care for thousands of patients across the country in the comfort of their home. In this role, you will reside in Chantilly and manage all operations within the Chantilly and Richmond locations including costs, budget, P&L, as well as direct the Administrative, Nursing and Pharmacy teams by meeting or exceeding annual established revenue growth, clinical and service quality and customer satisfaction. You must have experience managing multi-departmental teams of 20 + individuals in a healthcare or military environment. Additionally, you must demonstrate problem-solving, detail orientation, and time management skills; as well as effectively and successfully communicate, both written and verbal.

We’re seeking a dynamic leader and change agent that will apply their exceptional leadership and business management skills to positively impact the lives of our patients!

Key Responsibilities:
* Successfully and consistently execute short-term business plans.
* Support growth and contribute to the bottom line by demonstrating effective cost containment, high levels of customer service and high quality results.
* Oversee purchasing, inventory and patient care operations to ensure quality patient care while maintaining a balance with cost-effectiveness, stock availability, and low holding costs.
* Manage work flow processes to ensure fluidity of operational effectiveness.
* Maintain communication between branch departments by facilitating daily, weekly, and monthly meetings regarding operations and productivity. Must work well with cross functional teams.
* Optimize resource allocation to achieve maximum productivity of workforce while meeting business needs.
* Ensure compliance with standard company policies and procedures as well as with state and federal regulations and standards of accrediting body.
* Monitor branch performance through routine surveys, audits, and site visits.
* Conduct spot quality checks and audits to ensure branch is functioning according to the highest level of compliance and regulatory standards.
* Manage hiring, coaching, evaluating performance and development of subordinate staff.
* Ensure project deadlines and performance standards are established and met.
* Ensure all colleagues receive appropriate training and resources to perform their job functions.
* Guide teams through difficult patient situations and troubleshoot complex patient and payment issues.
* Respond to changing needs of the business and align resources to meet evolving expectations.
* Utilize enterprise resources to achieve quality and efficiency results.
* Use metrics to measure and drive success. Redirects team as necessary to achieve metric goals.
* Define and communicates expectations for all leaders and corresponding teams while holding colleagues accountable to expectations.

Coram CVS/specialty infusion services is a Fortune 7 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation.

Learn more about us by visiting the links below: or

Required Qualifications
* 3+ years of related and progressively more responsible or expansive work experience in Healthcare Management, or military medical leadership experience as an Officer (O3 or above) or Senior NCO.
* 3+ years supervisory or management experience in a healthcare setting or military leadership experience with a team of >30.
* Ability to travel to Richmond 2x per month.
* Proficiency with Microsoft business software and ability to adapt to new systems.
* Must possess a valid and current driver’s license and auto insurance.

Preferred Qualifications
* Home healthcare or hospital management experience.
* Full P&L responsibility or management of a budget in excess of $200,000.
* Director of pharmacy or nursing responsibilities or comparable military experience.

Bachelor's degree

Business Overview
Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services. The integration of Coram into CVS Health enables the company to offer enhanced, comprehensive infusion services; expanded payer access; and a national network of more than 85 locations, including 65 ambulatory infusion suites. Providing infusion therapies and services to over 20,000 patients each month, Coram cares for patients through all phases of their healthcare continuum including clinical and compliance monitoring, and individual patient counseling. CVS Health, through our unmatched breadth of service offerings, is the nation’s largest pharmacy health care provider transforming the delivery of health care services in the U.S. Our energetic and service-oriented colleagues embrace fresh ideas, new perspectives, a diversity of experiences, and a dedication to service to meet the needs of the many people and businesses relying on us each day.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!