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Job: Loan Processor - Home Loans

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Posted: 05/16/2018

Job Status: Full Time

Job Type: Customer Service Banking/Credit Unions Financial Services - Mortgage Financial Services - ALL CATEGORIES

Keywords: experience in the mortgage industry, experience processing loans,

Jobing Description

About Credit Human:

Chartered in 1935, Credit Human is a $2.7 billion credit union serving 250,000 members in 43 states across the U.S. Headquartered in San Antonio, we are a not-for-profit, member-owned financial cooperative offering competitive products and services from 16 San Antonio locations, one in Houston and nationally through our manufactured home lending division.

With Credit Human, you gain more than a job. You gain a career with competitive compensation, comprehensive benefits, and a clear sense of community. Credit Human is the place where true craftsmanship and potential are seeking to meet in the financial services industry, focusing on serving and building meaningful relationships with members.  We are looking for employees who share like values and, more importantly, are dedicated to a purpose-driven mission.

 We are seeking a Loan Processor for the Home Loan Processing Department.

The Loan Processor is responsible for the review of loan documentation to ensure accuracy, completeness and compliance with internal, regulatory, private mortgage insurance and investor guidelines in order to meet quality and service standards in a timely and accurate manner. The role evaluates all information supplied on the loan application, verifies the validity of the information and assembles a completely documented file to Underwriting and Closing. Develops solid working relationships with the Home Loan Production team to ensure an accurate and timely loan process and communicates effectively to support a quality member service experience.

The Loan Processor is responsible for taking incoming phones with the ability to accurately answer general mortgage questions, provide excellent customer service and relay messages to the Loan Originator. The Loan Processor is responsible for effective communication (via telephone and/or email) with members throughout the processing steps.

If you have a strong sense of urgency about solving problems, meeting challenging deadlines and achieving critical goals you should apply right away!


  • Great work environment
  • Help members achieve home ownership
  • Be a part of a dynamic team

Schedule: <Monday-Friday, 8:30am-5:30pm>

Level of Work: 1C

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

Employees who work at least 25 hours per week qualify for:

  • Vacation and Sick Leave Programs
  • 12 Paid Holidays per Year (Full-Time Employees)
  • Medical, Dental and Vision Insurance
  • Voluntary Insurance Products – Life, Accident, and Cancer
  • Basic Life/AD&D Insurance - Employer Paid
  • Long-term Disability Insurance - Employer Paid
  • Flexible Spending Accounts (FSAs) - Medical/Dependent Care
  • 401(k) Plan
  • Retirement Plan – Defined Benefit Plan
  • Employee Assistance Program (EAP)
  • Travel Assistance Program
  • Credit Union Membership with Free Checking and Service Fee Discounts
  • College Tuition Reimbursement
  • Learning and Development Opportunities  

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, CHEX systems, past employment verifications, criminal history check on convictions and outstanding arrest warrants within the past seven years. Degree verification are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card.

Credit Human is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic information, disability or protected veteran status.